Cabin Communications Blog

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Lancaster General Hospital…Wow!

You always hear about the importance of first impressions. Lancaster General Hospital has first impressions down cold.

From the minute I walked up to the hospital’s entrance I knew this wasn’t going to be your typical hospital experience. For crying out loud, there was a working fountain outside! I didn’t get to see many fountains while I worked for 12 years at Temple University Hospital.

The lobby sure didn’t disappoint. Airy, bright, modern, comfortable and huge. There was even a player grand piano in there. I don’t exaggerate when I say you can barely tell you’re in a hospital.

I was at Lancaster General to meet Kim Payne, manager of Public Relations. Kim is relatively new to Lancaster, having worked at Pinnacle Health for a number of years. We grabbed lunch in a small café off the lobby (I had an excellent veggie Panini). I learned that Lancaster General is a Top 100 Hospital, some of its programs have made U.S. News & World Report’s rankings, it achieved Magnet status in 2002 and it has been named a “Best Place to Work in PA” six years running.

All in all, a hospital that seems to be hitting on all cylinders. I snapped some photos of a new 2,000-car garage (yes, 2,000) going up across the street, along with a new physician office building. Both are connected to the hospital with a cool, double-decker skywalk. Check out more about Lancaster General here – www.lancastergeneral.org.

After speaking with Kim, I picked up a job editing a 120-page manual for the hospital’s new bariatric surgery program. I also recently wrote a feature article for the hospital’s internal newsletter.  I hope there is more to come. 

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Cabin Communications  //  1235 River Road  //  Washington Crossing, Pa. 18977  //  267-884-6328  //  267-884-6329
E-mail: andy@cabincommunications.com  //  gwen@cabincommunications.com

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